Your Pet Grooming Questions, Answered
General FAQs
How do I book an appointment?
Booking an appointment is easy! You can Book Now through our website or give us a call, and we’ll schedule a time that works best for you and your pet.
What should I bring to my pet’s grooming appointment?
You only need to bring your pet! If your pet has any specific needs or allergies, please let us know beforehand so we can accommodate them.
How often should I have my pet groomed?
Grooming frequency depends on your pet’s breed, coat type, and activity level. We recommend regular grooming every 4-6 weeks to maintain coat health and hygiene.
Grooming Experience FAQs
How long will my pet’s grooming appointment take?
The length of your pet’s appointment depends on the services you’ve booked and their coat condition. On average, grooming takes 2-3 hours. We’ll give you an estimated time when you drop off your pet.
Can I stay with my pet during the grooming session?
For the safety and comfort of your pet, we ask that pet parents do not stay in the grooming area. This helps pets remain calm and allows our groomers to work efficiently.
What if my pet has anxiety or doesn’t like grooming?
We specialize in handling pets with anxiety or nervousness. Our groomers use calming techniques and create a stress-free environment to ensure your pet feels safe and comfortable.
Services FAQs
Do you groom all breeds and sizes of dogs and cats?
Yes! We welcome all dog and cat breeds, from small to large, and our services are tailored to fit the unique needs of each pet.
What special treatments do you offer?
In addition to our standard grooming services, we offer flea baths, skunk baths, deshedding treatments, and more. You can explore our full range of special treatments on our Special Treatments page.
Will my pet be crated during their appointment?
To ensure the safety of all pets, we may use crates to keep them secure before and after grooming. However, we minimize crating time as much as possible and prioritize your pet’s comfort throughout their visit.
Health & Safety FAQs
Do you require vaccinations for grooming?
Yes, for the safety of all pets, we require that your pet is up to date on their vaccinations. Please provide proof of vaccinations when you arrive for your appointment.
What should I do if my pet has skin allergies or other sensitivities?
Let us know if your pet has any allergies or sensitivities before their appointment. We use hypoallergenic products, and we’ll take extra care to ensure their comfort.
Is there anything I should do to prepare my pet for grooming?
A quick potty break before the appointment is always helpful! Beyond that, no special preparation is required unless your pet has unique needs, which we’ll discuss beforehand.